Our commitment
Fixera believes that scheduling appliance repair in Tacoma and South King County should be straightforward for everyone. We are committed to making this website usable by as many people as possible, regardless of ability or the technology they use. This includes people who navigate with a keyboard, screen reader, magnifier, voice control, or other assistive tools.
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These internationally recognized guidelines help make web content more perceivable, operable, understandable, and robust for all users.
What we do to support accessibility
Accessibility is part of how we build and maintain this site. The measures we take include:
- Semantic HTML so headings, lists, and landmarks convey meaning and structure to assistive technology.
- Keyboard navigation so the site can be operated without a mouse, with a visible focus indicator showing where you are.
- Color contrast chosen to keep text readable against its background.
- Text alternatives for meaningful images, so the content is available to people who cannot see them.
- Ongoing testing and review as we add and update pages, including our services, service areas, and booking pages.
Known limitations
Despite our efforts, some parts of this website may not yet be fully accessible. Web content, browsers, and assistive technologies change over time, and occasional gaps can appear. We treat accessibility as an ongoing process and work to identify and correct issues as we find them. This statement is reviewed periodically as we make improvements.
If you encounter a barrier that is not listed here, please tell us. Your feedback helps us prioritize fixes and improve the experience for everyone.
Request help or report a barrier
If you have trouble using any part of this website, or you want to report an accessibility problem, we want to make it right. Please reach out and let us know the page involved and what happened:
- Phone: 253-386-7788
- Email: fixera.appliance@gmail.com
We aim to respond promptly. When you contact us, it helps to include the web address of the page, a brief description of the difficulty, and the browser or assistive technology you were using.
An accessible alternative: book by phone
You never have to use the website to get service. If the online booking form is difficult for you to use for any reason, simply call us at 253-386-7788 and a member of our team will schedule your repair, answer questions, and explain our flat-rate quote process over the phone. We are available seven days a week, from 8:00 AM to 8:00 PM.
Booking by phone gives you the same options as booking online, and we are glad to walk you through everything step by step.